Plain raises €14.5 million to develop their collaborative B2B support platform

AI-Driven B2B Support: A Game Changer for Sales Acceleration

At The Uplift Partnership, we empower tech businesses to accelerate sales by optimizing their sales strategies. One of the biggest challenges for B2B sales is ensuring seamless, effective customer support—something that can directly impact customer retention and revenue growth. That’s why Plain’s recent €14.5 million funding is a game-changer. Their AI-powered platform is transforming how businesses manage support, making interactions faster, more collaborative, and deeply customer-centric.

Plain’s AI-Powered Vision

London-based Plain, founded by ex-Deliveroo executives, is redefining B2B customer support with AI-driven workflows and real-time collaboration. Their platform integrates seamlessly with Slack and Microsoft Teams, enabling teams to resolve issues faster and create high-touch customer experiences.

Investment and Expansion

The Series A funding, led by Battery Ventures, will fuel product enhancements, deeper integrations, and the launch of a San Francisco office to serve their growing U.S. market. The company also plans to double its workforce, reinforcing its commitment to scalable, AI-driven customer support.

Why It Matters for Tech Sales

With businesses increasingly relying on AI to improve efficiency, Plain’s approach aligns with The Uplift Partnership’s mission to help tech companies drive sales through better engagement. As AI reshapes B2B sales and customer support, businesses leveraging these tools will stay ahead of the curve, improving retention and long-term growth.

Full Story: https://www.eu-startups.com/2025/02/plain-raises-e14-5-million-to-develop-their-collaborative-b2b-support-platform/